In a risk communication situation there is a constant tension between providing accurate information and providing information quickly. It is essential to have a proper communication system in place to both reach victims of the disaster and to communicate with the world. It is natural that Sarvodaya was able to plan relief work effectively due to the existing large network of 34 district centres and 340 divisional units. Yet it is necessary to have a professionally designed communication system to deliver accurate and timely information. With the publicity received through popular web search engines, in futures to come Sarvodaya web site will no doubt be the window to move compassionate minds around the world at a time of a national crisis.
More importantly, Sarvodaya is of the strong opinion that the voice of the Tsunami affected communities were not sufficiently heard especially in the planning and policy making processes that followed the disaster. Unless their views, opinions, and aspirations are taken into serious consideration by the decision makers at the top, we will not be able to fully recover from this tragedy and build a new Sri Lanka. Sarvodaya will, as an important element in its post-Tsunami development plan, explore possibilities of new technologies such as ICT and community radio to promote a dialogue between communities as well as between communities and the policy makers.